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Member Protection Information Officer

Member Protection Information Officer Workshop

Member Protection Information Officer (MPIO) Course 

Become a Member Protection Information Officer (MPIO) at Sport and Recreation’s Member Protection Information Officer (MPIO) Course. 

This two-part course comprises an online training module and face-to-face workshop. 

What is an MPIO? 

A Member Protection Information Officer (MPIO) provides information about the rights, responsibilities and options available to an individual making a complaint in sport. 

They can also inform and advise sport administrators and complaint handlers in Member Protection Policy for specific sports. MPIOs are impartial and don’t mediate or investigate complaints. 

They may reside in a club, state association or national sports organisation and can also freelance. 

MPIO Workshop 

The MPIO workshop consolidates what’s been learnt online and focuses on developing the skills needed to deal with people. All participants receive a manual. 

Topics covered include: 

  • MPIO Roles and Responsibilities 
  • Listening and responding effectively 
  • Asking questions 
  • Paraphrasing 
  • Diffusing 
  • Reflecting 
  • Recognising feelings 
  • Reframing 
  • Summarising 
  • Informed decision making 
  • Conflict of interest and impartiality 
  • Communication and promotion of MPIO 
  • Where to get help
  • Useful resources and contacts

To become an MPIO and receive a Certificate of Recognition, participants must complete the online training and face-to-face workshop and register as a MPIO on the national database using both their online and workshop certification numbers. For enquiries on the online training or MPIO registration, contact integrity@ausport.gov.au.

Places Available
Starts:
14/09/2018 - 10:30am
Ends:
14/09/2018 - 12:00pm
10:30 am to 12:00 pm
Venue: 
Borambola Sport and Recreation Centre Pool
Borambola Sport & Rec 1980 Sturt Hwy
Borambola NSW 2650
Cost: 
MPIO Course - $25.00
Program number: 
0084856
Booking terms and conditions

Confirmation

Payment of the full amount owing on a booking is required at the time that the booking is made. A booking with no payment will have a status of "tentative" until full payment is received and placement in the program is not confirmed until such time. Payment is to be received within 7 days of booking.

Payment

Payment of the full amount owing on a booking is required at the time that the booking is made. A booking with no payment will have a status of "tentative" until full payment is received and placement in the program is not confirmed until such time. Payment is to be received within 7 days of booking.

Cancellation

If a booking is cancelled 7 days or more prior to the start date, the client will be entitled to a refund. A cancellation fee of 20% of the total fee (including GST) is to be charged. A written request for a refund must be received from the client. Refunds will be paid at the completion of the program. No refund is made for partial attendance.

If a booking is cancelled within 7 days of the start date, the client will not be entitled to a refund, ie a cancellation fee of 100% of the total fee (including GST) is to be charged.